> For the complete documentation index, see [llms.txt](https://docs.buildertek.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.buildertek.com/overview/review-eligibility.md).

# Review Eligibility

After the application is submitted, the internal team reviews the applicant and communicates the eligibility result.

## Review the Application

Check the submitted information for:

* Customer details
* Income information
* Supporting documents
* Existing financial obligations
* Program eligibility requirements
* Overall completeness and accuracy

## Complete Debt-to-Income Review

If your process requires it, complete the debt-to-income evaluation using the applicant’s financial information to determine eligibility.

## Send the Eligibility Result

1. Open the customer account.
2. Click `Preview & Email`.
3. Select the appropriate email template:
   * Eligible letter
   * Ineligible letter
4. Review the message and recipients.
5. Click `Send Email`.

![Preview and Email Action](/files/yWz4s5x4r8CbFYv4tB5T)

![Eligibility Email Template Preview](/files/pqNpg3RPxDf5LggPMw1D)

## Result

The customer’s eligibility status has been reviewed and communicated, and approved applicants can move into project and funding workflows.


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